Answer:
a) 38.4% probability that on a given day this item is requested more than 5 times.
b) 0.67% probability that on a given day this item is not requested at all.
Step-by-step explanation:
In a Poisson distribution, the probability that X represents the number of successes of a random variable is given by the following formula:

In which
x is the number of sucesses
e = 2.71828 is the Euler number
is the mean in the given interval.
An inventory study determines that, on average, demands for a particular item at a warehouse are made 5 times per day.
This means that 
What is the probability that on a given day this item is requested
(a) more than 5 times?
Either it is requested 5 times or less, or it is requested more than 5 times. The sum of the probabilities of these events is decimal 1. So

We want P(X > 5). So

In which










38.4% probability that on a given day this item is requested more than 5 times.
(b) not at all?

0.67% probability that on a given day this item is not requested at all.