B (0,6) creates the top of the kite D (0,2) creates the bottom A (-1,5) creates the left side of the kite D (1,5) creates the right side (only the x is flipped, because has congruent sides of both the top, and both the bottom.
If she was to volunteer 32 hours and it is worth 20%, then that means 32 hours is 1/5 of her yearly hours. If you were to multiply her volunteer hours by five, then you are getting the year number of hours she has volunteered.