Question

A phone caller becomes irate and demands to speak to your boss, saying, "I know she wants to be interrupted to speak to me!" You should say,
A. "I told you she was in conference!"
B. "Oh, I'm sorry, I'll put you right through."
C. "I don't know quite what to do; I'll go into the conference and ask."
D. "Mrs. Wilson can't be contacted now, but I will give her your name and number as soon as possible."

Answer 1

I believe that in such a situation, the thing you should do is say: Mrs. Wilson can't be contacted now, but I will give her your name and number as soon as possible.
That way you won't interrupt your boss, and you will give a polite answer to the person calling.