The answer is A. The owner has a lot of his own money invested in the business.
Options:
A. Subjective statement
B. Misrepresentation of a fact knowing that it is false.
C. Puffery
D. Seller's talk
Answer:B. Misrepresentation of a fact knowing that it is false.
Explanation:The misrepresentation of fact is a term used most often in the legal system to describe one of the steps or attitudes of people who are fraudulently inclined and want to go into contracts.
Misrepresentation of fact is an untrue statement or dishonest acts aimed at fraudulently inducing one or more persons to commit to a contract,this type of activity is abnormal and common to people who want to steal.
Answer:
Correct option is (b)
Explanation:
In business communication, when replying to a claim made by the customer, the sender should begin with the good news that customer's request is complied with. This should be done to gain the customer's confidence.
The customer might be looking forward to this in the reply and he will be happy to read that, thereby retaining the customer.