Answer: when she made a statement that, "It's difficult to understand why people have a hard time giving spiritual care to clients".
explanation:
Spiritual care can be defined as that care, which recognises and responds to human spirit's needs and wants when faced with trauma, ill health or sadness.
All people need spiritual care so, it's wrong to have made that statement.
customer service skills .
They work with people either in phone or directly with them as costumers. Hence, working with people will be the answer
Most visible spokesmen and leader in the civil rights movement from 1954 until his death 1968
Behaviorism (or behaviourism) is a systematic approach to understanding the behavior of humans and other animals. It assumes that all behaviors are either reflexes produced by a response to certain stimuli in the environment, or a consequence of that individual's history, including especially reinforcement and punishment, together with the individual's current motivational state and controlling stimuli. Although behaviorists generally accept the important role of heredity in determining behavior, they focus primarily on environmental factors.
