Question Options:
1) Visit employees personally and talk with them individually or in small groups.
2)Send out an e-mail to all employees requesting their input.
Answer: Visit employees personally and talk with them individually or in small groups.
This is typical of a non routine message. A non routine message are characterized by time pressure and surprise, and in such situation like this, management is advised to get feedback using non routine methods as it will save time, get immediate feedback, and honest responses.
This is done effectively by visiting personal visit to employees and individual talks.