Answer:
FALSE
Explanation:
According to the BrandZ model, "Bonded" consumers at the lower levels of the pyramid build stronger relationships with and spend more on the brand than those at the top. This is a false statement. True statement is, according to the BrandZ model, "Bonded" consumers at the top level of the pyramid build stronger relationships with and spend more on the brand than those at the top. This bonding is created in the very last step which is the ultimate result of the
Presence
Relevance
Performance
&
Advantage step, therefore the order becomes this:
Presence
Relevance
Performance
Advantage
&
Bonding.
The correct answer is; Offer the customer some literature about the product to take with them.
Further Explanation:
If the customer is already using a product that your bank is offering, you can give them some literature such as pamphlets explaining your banks product. It will depend on your banks policy on giving out information to non-customers.
The information that you give the possible customer should include prices and any perks that they may receive for changing banks. In addition to giving the person literature, you can offer to explain your product in more details and the reasons why they should change banks.
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Answer:
<u>Explanation</u>:
Exploitation often involves a denial of an individual's right (in this case a consumer's right).
Consumers are often exploited in this three areas:
Poor quality standard: For example, one may purchase an electronic device, which in most cases the quality level is determined only after using the product and then discover that the product has failed to meet expectations like performance failure.
High Prices: This is often happens when a consumer isn't aware of the average price of a particular product and may be the taken advantage of by the seller.
False or Incomplete product description: Online shopping often presents this type of exploitation. For example, an individual may buy a wrist watch he thinks is made of silver, but receives the item an discover it is actually made of rubber material.
The statement above is popularly referred to as Whorfian hypothesis. The hypothesis states that language directly affects the way people think about the world and the way they perceive it, thus it holds the idea that one's language determines one's conception of the world.
Answer: Frustration
Explanation:
Frustration is one of the general emotions in the psychology that basically refers to the annoyance, disappointment and the anger. It basically arises due to the unsuccessful and when the individual goals are blocked or not completed.
Frustration is basically refers to the negative behavior and it also lead to demotivate the person towards their goals and it result due to the interpersonal interaction with others.
Therefore, Frustration is the correct answer.