Answer: If you are asked a difficult or complex question, avoid the temptation to:
e. clarify
Explanation: Since the question is difficult and complex, it is possible to have an idea about the question but it would be wise to avoid clarifying it. Because it would be then you would be forced to say something incorrect.
I just had that one on egenuity. 2018 got me getting it wrong. It's False on Egenuity!!
Answer:
Argue in favor of the use of intelligence.
Systems management is the combination of four key elements: processes, data, tools, and organization, which are all needed to manage a system efficiently and effectively. Processes deal with how to perform the task. Data refers to the information required to perform the process.