How would you deal with an angry patient?
2 answers:
Answer: tell it to calm tff down
Explanation:
Explanation:
Keep your perspective straight. The anger usually isn't about you even if the patient believes it is.
Assess your safety
If at all possible, sit
Acknowledge the anger
Get to the real source of concern
Then, stay silent and listen
Ask what he would like for you to do; then negotiate
Offer an alternative outlet.
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