Answer:
C. Firms manage customer touch points to maximize customer loyalty
Explanation:
Customer relationship management(CRM) entails technology used by businesses to interact with their customers in order to concertize their loyalty to the business. CRM is not used for existing customers alone. It is also used to communicate with potential customers, lure them in and turn them to customers.
The major objective of CRM is to retain customers confidence in the brand and equally profit from their interaction with the company.
So option c is correct because CRM helps firms customer touch points to maximize customer loyalty
Answer:
The shortage is partly because of the failure of the national education and training system to supply the economy with much-needed skills.
Answer:
$164,313.82
Explanation:
In this question we have to apply the present value formula i.e to be shown in the attachment
Provided that,
Future value = $0
Rate of interest = 9%
NPER = 20 years
PMT = $18,000
The formula is shown below:
= -PV(Rate;NPER;PMT;FV;type)
So, after applying the above formula the present value is $164,313.82
Answer:
Inflation;National Banking Act ;Panic of 1907
Explanation:
What economic challenge did the newly formed American federal government face? Inflation
Which act created nationally chartered banks and circulated notes backed by the federal government? National Banking Act was pass during the Civil War, it was created so as to provide for nationally chartered banks, whose circulating notes had to be backed by U.S. government
What economic event led to the creation of the Federal Reserve? Panic of 1907 resulted in the creation of Federal Reserve by the Congress due the wreaked havoc on the fragile banking system at that time
