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mezya [45]
3 years ago
12

If Mike asked customers to complete a customer feedback survey after using his car detail service, he probably increased the lev

el of customer involvement during the __________ step of the process. a.) information seeking b.) post-purchase evaluation c.) need identification d.) problem recognition
Business
1 answer:
RideAnS [48]3 years ago
3 0

Answer: b.) post-purchase evaluation

Explanation:

Post-purchase evaluation as the term implies, is done after the product is purchased and checks how well the product does what it is meant to do.

When Mike asks customers to complete a feedback survey, they will indicate on the survey what they thought of his service such that he would know whether he fulfilled his purpose for the service. This therefore includes the customers in the post-purchase evaluation.

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What does the word utilities in business mean?​
spayn [35]

Answer:

Utility is a term in economics that refers to the total satisfaction received from consuming a good or service. ... The economic utility of a good or service is important to understand, because it directly influences the demand, and therefore price, of that good or service.

IN SIMPLE WORDS:

A utility is an important service such as water, electricity, or gas that is provided for everyone, and that everyone pays for. ... public utilities such as gas, electricity and phones.

<em><u>Please mark as brainliest if answer is right </u></em>

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8 0
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Answer:

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Explanation:

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timama [110]

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4 years ago
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kkurt [141]

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