The phrase leader should praise followers in public and punish them in private is really a statement concerning what two important parts of communication?
Answer:
Encoding and Decoding
Explanation:
The two important parts of communication in this situation is known as Encoding and Decoding
To illustrate better, the Encoding implies that the sender (in this case the leader) sends the message (by praising the follower in the public) to an effect, (by utilizing certain means such as actions, words, etc, ) to ensure that the receiver can quickly grab the message.
At the same time, with the Decoding, the receiver (here the followers) quickly understood the message (praise in the public or punishment in the private by the leaders ) such that the meaning of the message is not lost.
Hence, in this case, the correct answer is Encoding and Decoding.
