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Blizzard [7]
3 years ago
9

During the busiest season of the year, your customer support center receives a higher call volume than planned. However, you can

't hire more staff. how would you address the extra volume?
A tell your team to take their calls more quickly
B split shifts with the management team to take on some of the extra volume
C mandate that everyone on the team works overtime​
Business
1 answer:
olga_2 [115]3 years ago
8 0
B will be the most efficient while keeping everyone happy
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