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Blizzard [7]
2 years ago
9

During the busiest season of the year, your customer support center receives a higher call volume than planned. However, you can

't hire more staff. how would you address the extra volume?
A tell your team to take their calls more quickly
B split shifts with the management team to take on some of the extra volume
C mandate that everyone on the team works overtime​
Business
1 answer:
olga_2 [115]2 years ago
8 0
B will be the most efficient while keeping everyone happy
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Would rocks make a good form of money? Explain why or why not?
barxatty [35]

Answer:

no.

Explanation:

They are to common.

8 0
3 years ago
Describe three different types of organizational cultures. When would each be most and least effective for a research and develo
fiasKO [112]

Explanation:

Organizational culture is the set of values, policies, beliefs that is shared by all employees of an organization in order to drive the behavior of all organizational parts.

Some types of organizational culture may be:

  1. Power Culture:  In this model of organizational culture, the focus is on leadership, usually attributed to the entrepreneur or a manager. It is more centralized and focused on results. There are also barriers to the development of skills and competencies among employees, due to the difficulty of implementing innovation in organizational processes, which is only incumbent on the leader.
  2. Role Culture: The focus is on employee performance, but there are still well-structured and inflexible processes that make it difficult for employees to implement innovation.
  3. People Culture: The focus of this type of culture is the employees, they are well valued, there is greater interaction between teams and there is a great chance for professional growth and development, as this is the most relevant type of culture for workers to collaborate with. innovative ideas and creative solutions to aid in organizational processes.

8 0
3 years ago
Gibson Energy Ltd.’s general ledger account for Cash in Bank showed the following at December 31, 2019:
viktelen [127]

Answer:

1. Adjusted cash balance = Adjusted bank statement balance = $133,620.

2. See the adjusting journal entries and explanation in part 2. below.

Explanation:

Note: The data in the question are merged and they are first sorted in the attached excel file before the questions are answered as follows:

1. Complete the bank reconciliation at December 31, 2019.

The bank reconciliation is presented in two ways as follows:

<u>a) Starting with cash book balance</u>

Gibson Energy Ltd.

Bank Reconciliation  

at 31 December 2019  

<u>Particulars                                                                  Amount ($)    </u>

Cash book bal. at 31 Dec. yet to be reconciled          62,000

Add:

Collected note receivable from XYZ Corp                  80,000

Less:  

Dishonored NSF check                                                 (7,000)

Overdraft interest expense                                            (1,320)

Bank service charge                                                 <u>         (60)   </u>

Adjusted cash balance at Dec 31                           <u>   133,620   </u>

<u>b) Starting with bank statement balance</u>

Gibson Energy Ltd.

Bank Reconciliation  

at 31 December 2019  

<u>Particulars                                                                       Amount ($)    </u>

Bank statement bal. at Dec 31 yet to reconciled              131,620

Add:  

Cash deposited on December 9th yet be credited          85,000

Cash deposited on December 31 yet be credited            15,000

Check #52094 wrongly drawn                                           62,000

Less:

Outstanding checks 233                                                    (83,000)

Outstanding checks 239                                                <u>    (77,000)   </u>

Adjusted bank statement balance at Dec. 31             <u>     133,620   </u>

2. Prepare the adjusting journal entries required to make the Cash in Bank account in the general ledger agree with the adjusted cash balance on the December 31 bank reconciliation. Include descriptions.

<u>Date      Accounts title & explanation              DR ($)           CR ($)  </u>

31 Dec 19    Cash                                                80,000  

                   Note Receivable                                                     78,049

                   Interest on note receivable                                       1,951

<em><u>                   (To record note receivable & int. collected from XYZ)     </u></em>

31 Dec 19   Overdraft interest expense                1,320

                  Service charge                                        60

                  Cash                                                                           1,380

<em><u>                    (To record interest expense and bank charges)                   </u></em>

31 Dec 19   Account Receivable                           7,000

                    Cash                                                                           7,000

<em><u>                   (To record NSF check dishonored)                                       </u></em>

Download xlsx
3 0
3 years ago
Marco works in the marketing department of a luxury fashion brand. He is making a presentation on the success of a recent market
mr Goodwill [35]

The best answer for this question is: Marco can use the images option to include photographs and the video option to include footage of the fashion show.

These options would be the best for him in including the media that he wants to present in his Microsoft PowerPoint presentation. This is because he wants to show his audience his recent successful marketing campaign, which would be more effectively illustrated through the actual footage.

7 0
3 years ago
The Young Woman's Club of Williams has been operating for seventy-five years as an organization that supports women who stay at
likoan [24]

Answer:

A) a liability.

Explanation:

Probably, the strong culture held by the Young Woman's Club of Williams (YWCW) will be perceived to have a very low tolerance for diversity by the newcomers. It will also prevent the organization from growing in number. That doesn't mean that it will lose affiliates, but the total number of affiliates will not grow according to the growth in Williams's total population.

Since its strong culture will prevent the YWCW from growing and adapting to community changes, it should be considered a liability.

3 0
3 years ago
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