Answer:
a. Increase the direct costs of the state's debt.
Explanation:
When a bond's rating is downgraded is a signal to the investors that investing in the bond now is riskier than it was prior to the rating downgrade, hence, a perceived higher risk using the risk/return relationship means that the bond issue would have to offer a higher return to entice the investors to invest in the bonds.
As a result, the higher required rate of return translates into a higher direct cost of the state's debt since their interest rate offered has increased
<u>Answer:</u>
Fatima's statement that she intends to continue in her job in spite of her dissatisfaction makes you think that Fatima will likely experience "Cognitive Dissonance".
<u>Explanation:</u>
Cognitive dissonance is a psychological concept when an individual experiences non consistent thoughts and emotions (regardless of the environment). In this example, Fatima had been expected to quit her job (because she hated the manager).
In spite of that, she continued to work. That caused the cognitive dissonance in her behavior, as she changed her attitude. People correlate decisions and feelings many times, but due to some factors like patience, need of job etc, worked for an individual to be consistent and continue job.
Answer:
e. It effectively separates the back office and the front office so each can focus on their own tasks in order to optimize their departmental performance.
Explanation:
- A service system is one that is focused on the growth of technology and information system. It's designed to give services that meet the expectations, needs, and wants of clients.
- It is apart of service management, sued in service operations, and found in service marketing. It's designed for client contact, capital flows, and the level of customer involvement.
