The statement, "Probably the most critical 'premise' of the marketing concept is that the firms should focus on identifying and satisfying customers' needs i.e. the customer should be 'central' to everything the firm does" is true.
<u>Explanation:</u>
First of all, simply putting the customers first means a company places a customer requirements and desires above all else. Such an organisation aims to develop healthy contacts with its clients by recognising their interests and supplying its customers with either the best possible experiences.
Demand input from their consumers at any point in the project to determine the requirements of their clients.
For example, through market research, going to listen to your clients or social media or researching keywords, you can detect customer requirements in a wide range of ways.
to enroll in a semester-long class about programming languages and pass with a GPA of 3.0 From Apex
Answer:
<u>Understand the decisions</u>
Explanation:
Whenever people as a group discuss a matter, bringing out all argument in favor and against a decision and subsequently settle upon a course of alternative, such an activity promotes mutual understanding and resolves conflicts.
Involving the people in decision making process, who will ultimately implement a decision, builds trust and makes the implementation process much smoother as employees are able to gain a better understanding.
In the given case, Terra invited her staff for discussions, exchange of ideas and thoughts so as to collectively as a group, arrive at a decision. Members in such a scenario will be able to appreciate the decision better and such an activity helps people to gain a better understanding of the decision.
The most concerning source of bias in this scenario is: Biased results.
<h3>Concerning source of bias</h3>
If the employee are asked to raise up their hands so as to indicate whether they are happy most of the employee will not likely raise their hands.
The reason why they would not likely raise their hands is because the employee would not want to express their unhappiness in the presence of their supervisors.
Based on this, their is tendency that that plan is likely to have biased results.
Inconclusion the most concerning source of bias in this scenario is: Biased results.
Learn more about biased result here:brainly.com/question/26143315