Answer: False
Explanation:
The given statement is false, as the survey information basically represent feedback in which the service representative contact each and every customers to collect the feedback.
Feedback is in the form of information in which it represent the reaction in the scenario to the output but it basically affects as an input. Therefore, the survey information is in the form of input not as output.
A time management tool in a help desk software package probably has the greatest impact on the productivity of help desk agent.
<h3>What is
help desk software ?</h3>
IT and customer service teams utilize help desk software to assist staff members and customers. Its primary purposes include assisting service teams in methodically managing support requests, offering alternatives for self-service, monitoring and reporting performance, and ideally doing much more.
The objectives and procedures of a help desk when employed by an IT team are established using industry and governmental best practices, such as ITIL (Information Technology Infrastructure Library). The aim of ITIL while handling problems, according to Mikkel Shane, CEO of Zendesk, is to "establish regular service operation as rapidly as possible and minimize the adverse effect on business operations.”
Simply put, help desk support software is made to provide you with the means of helping your clients feel heard. Here is a little explanation of how it operates:
To know more about help desk software :
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Answer:
all cells in the B column of any worksheet in this workbook
Explanation:
It seems each worksheet covers total expenses for each month, and hence workbook must have 12 such with one month for each worksheet. Also, the 3D range is a special option in Excel to reference all cells or a selected group of cells for all the worksheets. However, it should be all B cells as B2: B4 apart from this, others in B column also has expenses. And hence, the above option is the correct one.
All except drinking caffeinated beverages:)))
Answer:
hey what's the language can't understand