Question

1. My boss asks me politely to do things, gives me reasons why, and invites my suggestions. 2. I am encouraged to learn skills outside of my immediate area of responsibility. 3. I am left to work without interference from my boss, but help is available if I want it. 4. I am given credit and praise when I do good work or put in the extra effort. 5. People leaving the company are given an 'exit interview' to hear their views on the organization. 6. I am incentivized to work hard and well. 7. If I want extra responsibility my boss will find a way to give it to me. 8. If I want extra training my boss will help me find how to get it or will arrange it. 9. I call my boss and my boss's boss by their first names. 10. My boss is available for me to discuss my concerns or worries or suggestions. 11. I know what the company's aims and targets are. 12. I am told how the company is performing on a regular basis. 13. I am given an opportunity to solve problems connected with my work. 14. My boss tells me what is happening in the organization. 15. I have regular meetings with my boss to discuss how I can improve and develop.

Answer 1

Question Completion:

Given the above scenario, which management theory is dominantly in operation?

Theory X

Theory Y

Answer:

The dominant management theory in this case is:

Theory Y.

Explanation:

Theory X: This theory presents a process-driven work situation, whereby workers follow rules that they did not contribute in making.  There is a lack of individual initiative and motivation because the assumption is that the workers dislike their work and must be coerced, directed, and controlled in order to achieve organizational goals.

Theory Y: With this theory, workers are treated as the most valuable assets of the company.  Employees are self-motivated and generally, there is a high sense of value placed on human esteem and self-actualization by the workers and managers.  The workers do not dislike their work, and they work to achieve goal congruence between organizational and individual goals.