Answer:
Cognitive dissonance theory. The therapist is hoping to create a cognitive dissonance in Jamal in order to make him change how feels and readjust his behavior to build his confidence level as against his usual feeling of insecurity and shyness.
Explanation:
Cognitive dissonance is a social psychology concept that as developed by Leon Festinger. The theory states that, an individual tends to experience inconsistency and becomes tensed when the individual is exposed to beliefs that contradict their values or beliefs. The individual begins to experience dissonance. To solve this internal conflict, the individual would have to react in certain ways in order to return to consistency and establish a level of comfort.
The therapist suggestion that Jamal should “act as if” he is confident would create cognitive dissonance within Jamal. In order for Jamal to establish a consistency between what he believes about himself initially and what he is being told by the therapist, he would act confident, thereby realigning his values and beliefs with his action. The therapist would succeed in making Jamal view himself as a confident person
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Interpersonal skills are particularly important in customer-facing roles. You will be expected to interact with others daily, often in a problem-solving role. Communicating clearly and active listening are key customer service skills, whether you are speaking with customers in person or on the phone.
Not my own work....From Google
But
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i would think it would be A because sometimes the deadlines for things are to close and it could make you feel overwhelmed
They are fat molecules that have no double bonds between carbon. Because they are saturated with hydrogen.
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Planning should include a definable goal. Learning goals and objectives must be defined <span>with expected short-term and long-term result that could be measured with data. By doing this, we could evaluate our effort to determine whether we're moving accordingly towards our schedule and determine whether we're still on track with our goals.</span>