Answer:
you did the questions right . very good
Answer:
d
Explanation:
this is where the product is marketed and continues to pick up customers who will use the product repeatedly and refer others for its usage
Answer:
1. Response time or Time Response
2. Product variety or variety of the products
3. Availability
4. The Customer experience
5.The Order visibility
6. Returnability
Explanation:
Below is the Explanation of the measures of customer service that are influenced by the structure of the distribution network.
We have 6 measures of customer service that are influenced by the structure of the distribution network and they are:
1.Response time can be defined as the time between when a customer places an order and when the customer receives the delivery.
2. Product variety can be seen as the number of different products that a customer wish and desires from the distribution network.
3. Availability can be defined as the probability or likelihood of a company or an organisation to have a product in stock when a customer order arrives or when a customer places an order.
4.Customer experience can be seen as the the ease that occur when a customer place and receive their order.
5. Order visibility can be defined as the ability of the customer to track their own order from the time of placement to delivery.
6.Returnability can be defined as the ease with which a customer return merchandise or product that they are unsatisfied with and the strength or the ability of the network to handle such returns.
Answer:
reorder point= 39 units
Explanation:
given data:
Annual demand = 2240 units.
No of days = 320
lead time is 4 working days
As we know,
Reorder point= Lead time demand + Safety stock
Lead time demand = Average daily usage * lead time
Average daily usage = \frac{Annual demand}{No of days operating in year
}
average Daily usage = \frac{2080}{320}= 6.5 units per day.
Lead time demand = 6.5* 4 = 26 units.
Safety stock = 2 days of average demand
= 2*6.5 = 13 units.
Hence reorder point= 26 + 13= 39 units.
Answer:
Average customer life value
CLV = 1260
Explanation:
Fis, we will calcualteteh gross margin.
For that we need the revenue:
We will calculate the average revenue per year:
50% 30 dollars per month = 180
40% 50 dollars per month = 240
10% 80 dollars per month = 96
average annual revenue per customer: 516
now we ill calcualte the gross margin:
revenue 516
maintenance (45)
administrative (30)
gross margin 441
CLV = 1260
