Answer:
First image attached
The error was done in Step E, because student did not multiply
by the negative sign in numerator. Step E must be
.
Second image attached
The error was done in Step C, because the student omitted the
of the algebraic identity
. Step C must be 
Step-by-step explanation:
First image attached
The error was done in Step E, because student did not multiply
by the negative sign in numerator. The real numerator in Step E should be:

Hence, Step E must be
.
Second image attached
The error was done in Step C, because the student omitted the
of the algebraic identity
. Step C must be 
And further steps are described below:
Step D

Which according to the Quadratic Formula, represents a polynomial with complex roots. That is: (
,
,
)


(Conjugated complex roots)
Step E

Step F
