Nepresso sold all machine parts through ___________

Managers today need to look past traditional viewpoints in determining the success of their company's strategy. One such approac

bogdanovich [222]

Answer:

The Balanced Scorecard

Customer satisfaction:

Perspective: Customer: This perspective concentrates on things like customer service.

Goal: Service: This would be the level of customer service.

Measure: How do our customers see us? Survey: This would be the results of an online customer satisfaction survey.

Internal processes:

Perspective: Internal business: This perspective focuses on the things that a company has to do internally to meet and exceed customer expectations.

Goal: Productivity: This would concentrate on changes to the process involved in production.

Measure: How do we look to our shareholders? Analysis: This would use data from the ERP system to look into success levels of company processes.

Innovation and improvement activities:

Perspective: Innovation and Learning: This perspective is concerned with making sure employees learn and grow so they can continually innovate.

Goal: Training: This would focus on providing enhanced training opportunities for employees.

Measure: What do we need to excel at? Results: This would look at changes in the skill level of employees.

Financial measures:

Perspective: Financial: This perspective has to do with the conversion of performance into financial performance and the creation of value.

Goal: Growth: This would concentrate on an increase in sales.

Measure: Can we continue to improve and create value? Sales: This would be the annual sales figures.

Explanation:

The balanced scorecard which Bryan is developing for KanO Mines helps KanO Mines to understand how to create value in the organization. With the balanced scorecard as a strategic planning and management tool, organizational goals are communicated to KanO Mines, so that his daily activities are aligned with the organizational strategy. It also helps him to prioritize his projects, products, and services. The balanced scorecard does not only deal with perspectives and goals, it also helps KanO Mines and his manager, Bryan, to measure and monitor his progress towards achieving the set organizational strategic goals.

4 0

3 years ago

An individual who thinks technology’s role in the workplace is always good is sometimes called a(n)

WINSTONCH [101]

Answer: utopian

Explanation:

An utopian is an individual who thinks technology’s role in the workplace is always good. An utopian simply wants everything to be perfect and believes that technology plays a vital role in the organization.

The utopian believes that technology can help speed up efficiency at workplace and increase output.

6 0

3 years ago

rhonda and jade both consider themselves to be african-american, although rhonda has much darker skin and hair than jade. when r

Neko [114]

As Rhonda has much darker skin than Jade, which contributed to why she was told there were no vacancies, then, this type of discrimination based on a color discrimination.

<h3>What is a discrimination?</h3>

It refers to an unfair treatment of people usually because of race sex or religion. It is also an unjust or prejudicial treatment of different categories of people based on the grounds of race, age, gender, disability, height etc.

However, the color discrimination involves treating someone unfavorably because of their skin color complexion. Therefore, as she was told there were no vacancies, then, this type of discrimination based on a color discrimination.

Read more about discrimination

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7 0

2 years ago

DuPont system of analysis Use the following ratio information for Johnson International and the industry averages for Johnson's

Verizon [17]

Answer:

a) DuPont analysis for Johnson International

2013: 0.059 x 2.11 x 1.75 = 0.2179 = 21.79%

2014: 0.058 x 2.18 x 1.75 = 0.2213 = 22.13%

2015: 0.049 x 2.34 x 1.85 = 0.2121 = 21.21%

b) DuPont analysis for industry averages

2013: 0.054 x 2.05 x 1.67 = 0.2121 = 21.21%

2014: 0.047 x 2.13 x 1.69 = 0.1692 = 16.92%

2015: 0.041 x 2.15 x 1.64 = 0.1446 = 14.46%

c) Johnson International's drivers follow the same tendency as the industry's average, e.g. net profit margin decreased in a similar manner, and total asset turnover increased also in a similar manner to the industry's average. The only driver that doesn't follow the industry's trend is financial leverage. While other companies in the same industry decreased their financial leverage, Johnson increased it. You should further analyze why this happened and what are the potential consequences.

Explanation:

The DuPont analysis is used to break down ROE into 3 different components and that way you can analyze whether a company's high ROE comes along with a high risk. The following formula is used to calculate ROE based on 3 different factors:

R OE = net pro fit margin x total assets turnover x financial leverage

8 0

4 years ago

A(n) _________ is an Internet-based firm that specializes in the secure electronic transfer of funds.

ki77a [65]

Answer:

Broadband internet connection

Explanation:

6 0

3 years ago

Nepresso sold all machine parts through ____________ channels