Answer:
Hugh's statement is an attempt to reduce his frustration about buying the product at a more expensive price.
Explanation:
Human beings always try to find a reason to justify their actions, even if that particular action was a bad one.
Hugh bought a calculator for $125 from one store and the next week, he saw the same calculator being advertised for a significantly lower amount. He felt cheated and he immediately blamed himself for being cheated when there was a better deal out there. As a way to make himself feel better about the ordeal, he tells himself that the product quality from the second store is always known to be of an inferior quality.
This is a defence mechanism to cover or try to hide our frustrations and anger at things not going our way so we invent something that will make us immediately feel better about ourselves and our decision.
The answer to your question is TRUE
Answer:
listen to the entire complaint
Explanation:
In the scenario being described, you should listen to the entire complaint. This will make the customer feel as though you are paying attention and listening/understanding her frustration and by doing so you might also acquire new information regarding the issue that was not previously shared to the other technician. Once the client has finished venting her anger and explaining the situation, only then should you begin to offer a solution.
Answer:
Unearned Service Contracts Revenue = $330,000
Explanation:
Unearned Service Contracts Revenue refers to the expected revenue from a contracts been carried and has yet been paid.
Unearned Service Contracts Revenue for 2010 = $100,000, for 2011 = $160,000 and for 2012 = $70,000
Unearned Service Contracts Revenue = $100,000 + $160,000 + $70,000
Unearned Service Contracts Revenue = $330,000
Answer:
D. $10,000
Explanation:
The answer is D because as you earn $50,000 every year, and for the next year the tax rate is 20%, 20% of $50,000 is $10,000. Hope it helps!
