The United steelworkers of America adopted an elaborate form of interest arbitration, known as the Experimental Negotiating Agreement, in the 1970s as a means of avoiding the long and costly strikes that had made the industry vulnerable to foreign competition.
When two or more parties must decide together yet have differing preferences, they try to negotiate a compromise. In order to strike a compromise when you and the other side have both similar and divergent interests, you and the other side must communicate back and forth.
The United Steelworkers is a general trade organization with members all over North America. It represents workers in the steel, paper, rubber, manufacturing, energy, and allied industrial and service sectors.
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Answer: Controlling
Explanation:
Controlling is a management process which involves comparing the outcome of an organization's processes to the targets set for those processes beforehand, and taking corrective measures in case the outcome is deviating from the set targets. For example, a manager of a business running at a loss, can identify the cause of the loss and find ways of correcting the negative outcome.