1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
vfiekz [6]
3 years ago
12

Rizzo Goal Inc. produces and sells hockey equipment, often custom made for online orders. The company has the following performa

nce metrics on its balanced scorecard: days from ordered to delivered, number of shipping errors, customer retention rate, and market share. A measure map illustrates that the days from ordered to delivered and the number of shipping errors are both expected to directly affect the customer retention rate, which affects market share. Additional internal analysis finds that: Every shipping error over three shipping errors per month reduces the customer retention rate by 1.5%. On average, each day above three days from ordered to delivered yields a reduction in the customer retention rate of 1%. Each day before three days from order to delivery yields an increase in the customer retention rate of 1%, on average. Rizzo Goal Inc.’s current customer retention rate is 60%. The company estimates that for every 1% increase or decrease in the customer retention rate, market share changes 0.5% in the same direction. Rizzo Goal Inc.’s current market share is 21.4%. Ignoring any other factors, if the company has six shipping errors this month and an average of 3.5 days from ordered to delivered. a. Determine the new customer retention rate. fill in the blank 1 % b. Determine the new market share that Rizzo Goal Inc. expects to have. Round your answer to one decimal place.
Business
1 answer:
forsale [732]3 years ago
8 0

Answer and Explanation:

The computation is shown below:

a. The new customer retention rate is

(a) the day above 3 days from order to delivery

= 3.5 - 3

= 0.5 days

And,

The reduction in customer retention rate is

= 0.5 ×  1%

= 0.5%

errors above three per month is

= 6 - 3  

= 3

The reduction in customer retention rate is

= 3 ×  1.5%

= 4.5%

So, the new customer retention rate is

= 60% - 0.5% - 4.5%

= 55%

(b) The total reduction in customer retention rate is

= 0.5 + 4.5

= 5.0%

The reduction in market share is

= 5% × 0.5

= 2.5%

Now

New market share is

= 21.4% - 2.5%

= 18.9%

You might be interested in
Able, on behalf of Pix Corp., entered into a contract with Sky Corp., by which Sky agreed to sell computer equipment to Pix. Abl
Ludmilka [50]

Answer:

D) Pix must have knowledge of all material facts relating

Explanation:

If the contract is beneficial for Pix, then they will want to ratify it. Unless Sky is aware that Able was not authorized to sign contracts on behalf of Pix, they probably wouldn't even tell them about what really happened. Although, Pix will want to know all material facts relating to the contract at the time it is ratified in order to verify if it is really good for them.

7 0
3 years ago
Which of the following best describes how consumers make financial decisions in a market economy? A. The media forces consumers
notka56 [123]

Answer:

B. They make choices based on their self-interests.

Explanation:

A market economy can be defined as the economy of a country where by the government has a minimal influence or intervention on how the market operates.

A market economy is regulated by the individuals that owns the businesses in that economy. These individuals have the ability to direct resources that they need from production to their firms and businesses.

A market economy is largely or greatly influenced and regulated by the rate of supply and demand. Consumers in a market economy have to sometimes paid a high price for the goods and services that they require. Consumers make financial decisions in a market economy by making their choices based on self interests.

A market economy is a very competitive economy because

a. the demand of goods and services by consumers have increased therefore this results in an increase in production of goods and services.

b. The producers tend to high innovative when producing this goods and services required by the consumers.

In a market economy, businesses and firms tend to have an increased of a very high rate of efficiency when producing goods and services such that they minimise or lower the cost of production while ensuring that they make high or huge amounts of profits.

4 0
3 years ago
A company's issued share capital throughout an accounting period consists of 500,000 common shares of 20 cent each and 100,000 p
ella [17]

Answer:

a. $0.30

Explanation:

Basic Earning Per Share (BEPS) = Earnings Attributable to Holders of Common Stock ÷ Weighted Average Number of Common Stock.

Earnings Attributable to Holders of Common Stock calculation :

Net income after tax for the period                            $160,000

Less Preference Dividend                                           ($10,000)

Earnings Attributable to Holders of Common Stock $150,000

Weighted Average Number of Common Stock calculation :

Outstanding common shares                                      500,000

Therefore,

Basic Earning Per Share (BEPS) = $150,000 ÷ 500,000

                                                     = $0.30

7 0
3 years ago
People want information communicated quickly and clearly. To make your writing more concise and understandable, avoid flabby exp
mash [69]

Answer:

The best revision for the following sentence is:

B) We have identified a problem with our expense sheet, but we will solve it.

Explanation:

In e-mail, letters, messages, memos, and other business documents intended for a busy audience who appreciates getting the information they need quickly and easily, replacing a phrases with a word  in a formal tone, detracting from adding meaning: "we have identified" instead of: "I am sending" or "we need to inform you", keeping the sentence just as it is with certain rhythm and concise.

Otherwise in option 1. I am sending you this letter to inform you that we have experienced an unexpected surprise within our expense sheet, but we are positively certain we will solve it.

The sentence has a redundant pair:  "send" and "inform", it is “wordy,” and includes irrelevant “fillers” as "unexpected" that makes it lack of conciseness in the substantive information, not getting to the point promptly. I also includes passive voice which is not a grammatical error, but it often leads to using more words than necessary frustrating or confusing the audience; and it has prepositional phrases overuse: "that", within", "but" making this sentence clunky and unclear.

In option A) We need to inform you that we have experienced an unexpected surprise with our expense sheet, but we are midway to an end result.

The sentence has unnecessary modifiers: "unexpected" and "end", and passive voice again.

In option C) I am sending you this letter to inform you that we have a problem with our expense sheet, but we are positively certain we have a solution.

The sentence has unnecessary modifier: "positively".

6 0
3 years ago
A company has $91,000 in outstanding accounts receivable and it uses the allowance method to account for uncollectible accounts.
lilavasa [31]

Answer:

$5,360

Explanation:

The adjusting entry is shown below:

Bad debt expense  $5,360

       To Allowance for doubtful debts  $5,360

(Being the bad debt expense is recorded)

For recording this we debited the bad debt expense as it increased the expenses and credited the allowance for doubtful accounts as it reduced the assets

The computation is shown below:

= $91,000 × 5% + $810

= $5,360

8 0
3 years ago
Other questions:
  • Benton County includes an independent school district and two individually chartered towns within the County. Benton County’s Tr
    13·1 answer
  • Hannah has been researching sales of garden supplies. She wants to show the pattern that sales follow over the course of a year.
    5·2 answers
  • When a manager is told to maximize the revenues from the sales of goods and services produced, this is an example of a(n) ______
    12·1 answer
  • True/False. A difference between work team and work group is that a group’s performance is merely the summation of each member’s
    8·1 answer
  • Marginal tax rate is of greater significance in measuring the tax effect for​ Carmen's decision. The marginal tax rate is the pe
    13·1 answer
  • Storico Co. just paid a dividend of $1.50 per share. The company will increase its dividend by 20 percent next year and then red
    9·1 answer
  • "A company offers ID theft protection using leads obtained from client banks. Four employees work 40 hour a week on the lead, at
    5·1 answer
  • What is a business's target market?
    6·2 answers
  • On December 1, a company accepted a $5,000, 4%, 90-day note. How much accrued interest will be recorded as an adjusting entry on
    11·1 answer
  • If you had $500 to invest, what questions would you have as you decide how to invest your money?
    9·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!