1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
vfiekz [6]
3 years ago
12

Rizzo Goal Inc. produces and sells hockey equipment, often custom made for online orders. The company has the following performa

nce metrics on its balanced scorecard: days from ordered to delivered, number of shipping errors, customer retention rate, and market share. A measure map illustrates that the days from ordered to delivered and the number of shipping errors are both expected to directly affect the customer retention rate, which affects market share. Additional internal analysis finds that: Every shipping error over three shipping errors per month reduces the customer retention rate by 1.5%. On average, each day above three days from ordered to delivered yields a reduction in the customer retention rate of 1%. Each day before three days from order to delivery yields an increase in the customer retention rate of 1%, on average. Rizzo Goal Inc.’s current customer retention rate is 60%. The company estimates that for every 1% increase or decrease in the customer retention rate, market share changes 0.5% in the same direction. Rizzo Goal Inc.’s current market share is 21.4%. Ignoring any other factors, if the company has six shipping errors this month and an average of 3.5 days from ordered to delivered. a. Determine the new customer retention rate. fill in the blank 1 % b. Determine the new market share that Rizzo Goal Inc. expects to have. Round your answer to one decimal place.
Business
1 answer:
forsale [732]3 years ago
8 0

Answer and Explanation:

The computation is shown below:

a. The new customer retention rate is

(a) the day above 3 days from order to delivery

= 3.5 - 3

= 0.5 days

And,

The reduction in customer retention rate is

= 0.5 ×  1%

= 0.5%

errors above three per month is

= 6 - 3  

= 3

The reduction in customer retention rate is

= 3 ×  1.5%

= 4.5%

So, the new customer retention rate is

= 60% - 0.5% - 4.5%

= 55%

(b) The total reduction in customer retention rate is

= 0.5 + 4.5

= 5.0%

The reduction in market share is

= 5% × 0.5

= 2.5%

Now

New market share is

= 21.4% - 2.5%

= 18.9%

You might be interested in
Newark Company has provided the following information:
Firdavs [7]
330 ,,,,,,,,,,,,,,,,,,,,,,,,,,
5 0
3 years ago
Omar is having trouble paying his rent and making minimum payments on his student loan and credit cards. What should Omar consid
In-s [12.5K]

Answer:

Omar should get budgeting advice from a consumer credit counselor

Explanation:

It is apparent from the question that Omar is having a financial problems as he is finding it difficult to meet up with his student loan and credit cards repayment plan.

It is advisable at this point that he should engage the service of a consumer credit counselor for budgeting advice to improve on his situation.

Consumer credit counselling service is a form of service that help to proffer solution to financial problems through financial education , budgeting assistance and debt management.

7 0
3 years ago
Kraven Corp. borrows $100,000 by signing on a 1-year, 8% promissory note from General Finance Company and assigns $120,000 of it
Aleks [24]

Answer and Explanation:

The journal entry is shown below:

Cash Dr $98,800

Finance charge Dr ($120,000 × 1%) $1,200

       To Liability - Financing Arrangement $100,000

(being receipts of cash is recorded)

Here cash and finance charge is debited as it increased the assets and expenses and liability is credited as it also increased the liabilities. Also, the cash & expenses contains normal debit balance and liabilities contains normal credit balance

6 0
3 years ago
Find an equation of the line slope 2/3; through (-6,3)
Minchanka [31]
If you are given a point and the slope, use the point-slope formula.
m = 2/3
(x₁, y₁) = (-6, 3)

y - y₁ = m(x - x₁)

y - 3 = 2/3(x + 6)
y - 3 = 2/3x + 12/3
y - 3 = 2/3x + 4
y = 2/3x + 1

The equation of the line is y = 2/3x + 1.

4 0
4 years ago
Interpretation of intelligence test scores is based on the assumption that the scores are normally distributed within a populati
Finger [1]

Answer: According to complete question "more than two-thirds of children will score between 85 and 115".

Explanation:

The solution to this issue is it, even though the Wechsler Ratios of Intellect scores are "standardized" to an average of 100 and a margin of error of 15 based on the standardized system used only to start scoring IQ.

So between 85 and 115 will be 68 that for each cent of the results.

Therefore the result stand between 85-115.

3 0
3 years ago
Other questions:
  • The windshield division of fast car co. makes windshields for use in fast car's assembly division. the windshield division inncu
    15·1 answer
  • 3
    6·1 answer
  • Nubela Manufacturing is considering two alternative investment proposals with the following​ data: Proposal X Proposal Y Investm
    13·1 answer
  • Think of a business idea that offers opportunity for customer credit. Assuming that you want to adopt this idea, what criteria w
    14·1 answer
  • Laila created a new piece of workout gear. She's calling it the Toned Tushie. Although she couldn't initially find potential inv
    10·1 answer
  • A company has​ $321,000 in credit sales. the company uses the allowance method to account for uncollectible accounts. the allowa
    10·1 answer
  • Robert White will receive from his investment cash flows of $4,450, $4,775, and $5,125. If he can earn 7 percent on any investme
    13·2 answers
  • Florida Curtain Works is in the process of preparing its budget for next year. Cost of goods sold has been estimated at 60% of s
    9·1 answer
  • Differential costs ______. Multiple choice question. are always variable costs include all costs related to a decision can be fi
    7·1 answer
  • the involvement of accounting professionals and management in accounting scandals resulted in congress passing the sarbanes-oxle
    10·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!