Question

A representative meets a potential client at a convention. The client is interested in an investment giving life-long income, and the representative recommends a variable annuity contract. The customer opens an account and completes the purchase, but 30 days later, the customer calls the representative, telling him that he is not happy and he wants to move to another firm. What action should the representative take

Answer 1

Answer:

The representative should talk to the manager to determine if there was a Know Your Customer violation

Explanation: