Answer:
The answer is B. Sentiment analysis.
Explanation:
There is a growing need for marketers to determine the impact of the products and services on customers especially on a social perspective. With the existence of social network, this has become possible by carrying out sentiment analysis. This implies that the possibility for marketers to assess the social opinion, either positive or negative, of goods and services through the identification, analysis, interpretation of texts, surveys, social media sites is done through sentiment analysis. For example, skimming and scanning through reviews to identify expressed or text emotions such as joy, hate ets is a form of sentiment anlaysis.
Answer:
Political and Legal
Explanation:
Hoffman-LaRoche Ltd. and BASF AG, two international pharmaceutical companies, were ordered to pay $725 million in fines for plotting to raise and fix prices of vitamins used in virtually every home in the U.S. This is an example of how <u>political and legal</u> forces affect the marketing environment.
Business organisations operate within a political system and legal framework. Political factors determine economic policies like taxation and regulations. Business decisions are subject to, and are affected by political and legal factors.
Governments formulate a series of legislations to monitor business activities and protect consumer and social interests.
Such laws would either create new opportunities or threats for the businesses in existence.
In the Scenario above Hoffman-LaRoche and BASF AG must have violated regulations that protect consumer interests put in place by the government by wanting consumers to pay too high for such necessities as vitamins and huge fines have been imposed on them.
C. A board of directors :)
