Answer:
b. listeners are concerned above all with how a speech will affect them.
Explanation:
Egocentric: The term "egocentric" is a thinking pattern that includes the propensity of a child or an individual to think or see that everything happening around is related to him or her. Due to this, an individual can't distinguish between oneself and others.
The egocentric audience also believes that they are the centre of everything around them while ignoring the social causes, no regards for others except oneself.
The bad feelings associated with disappointing news can generally be reduced if the receiver knows the reasons for the rejection, feels that the news was revealed sensitively, and believes that the matter was treated fairly and seriously. To reduced this feeling the receiver must place the bad new in a subordinate clause de-emphasize it impact.
