Answer:
1. Which skill in communication helps to eliminate miscommunication?
C. active listening
2. The use of body language is associated with which type of communication?
C. non-verbal
3. What is the term used for when you respond back to another person's message with understanding?
C. feedback
4. Eye contact is most often associated with which type of posture?
D. open
5. In active listening, what do you do to confirm that you understood the message?
A. paraphrase
6. What is the way someone sits or stands known as?
C. non-verbal communication
7. What is the way someone sits or stands known as?
A. posture
8. Which term is used for sharing thoughts, feelings, and experiences?
B. self-disclosure
9. In active listening, what can you do to remember what is being said?
B. repeat
10. What type of messages are used to place emphasis on personal thoughts and feelings?
D. I-messages
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