Answer:
A. the atmosphere, spirit and character that pervades the work climate and the values, business principles, and ethical standards that management preaches and practices
Explanation:
Culture is the normally acceptable social behaviour that is expected from someone in a group. It includes beliefs, knowledge, art, law, capabilities, and habits of the group.
The process by which the culture of a group is imbibed is through learning and socialisation.
The norm of a group is the acceptable way one is expected to behave in the group. Like the way one dresses and language.
A company's culture is expressed in the spirit and character that pervades the work climate and the values, business principles, and ethical standards that management preaches and practices.
Answer:
The correct answer is (A) Penetration pricing.
Explanation:
In this type of pricing, a product is initially priced low to quickly reach a large part of the market and to encourage the word of mouth marketing from consumers. This strategy works with the expectation that customers will be attracted to the new brand due to the low price. But in the case of batteries, the customer compares quality with a high price (Auger et al., 2010). So, this will not be considered as a successful pricing approach from Energizer.
Reference
Auger, P., Devinney, T. M., Louviere, J. J., & Burke, P. F. (2010). The importance of social product attributes in consumer purchasing decisions: A multi-country comparative study. International Business Review, 19(2), 140-159.
Answer:
The total cost of quality is $ 313200
Explanation:
First we need to distinguish the costs and allocate them to the correct category for the cost of quality report.
We have verifying credit card information of $52200
Customer service training of $104400
Discounting room rates due to poor service $ 156600
The 4 categories of cost of quality report are Prevention Costs, Appraisal Costs, Internal Failure costs and external failure costs.
Conforming Costs
Customer service training - prevention costs. - $104400 1,53% of total sales
Verifying credit card information - appraisal cost - $52200 0,76% of total
Non-conforming costs
Internal Failure
External Failure costs
Discounting room rates due to poor service $ 156600 2,3% of total sales
Total cost of quality $ 313200 4,6% of total sales
Food because food is life
