It is first person because the author said, "So then I understood," which shows the author is in the situation.
Answer: Parramore used made the essay more convincing because it made the reader feel as if it was something they already knew was bad.
Explanation:
Throughout the essay the words and language that Parramore used made the essay more convincing because it made the reader feel as if it was something they already knew was bad. For example she says in page 32-33 “Surveillance has a way of dehumanizing workers.” which is very convincing when the reader reads
The claim is the thesis statement
Hi !!
the act of collecting, verifying, analising, and presenting information on events, issues and people is known as journalism , I guess... ???
bye :)