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Coaching, mentoring, sharing skills and experience as well as promoting a friendly work environment are all forms of organizational citizenship behaviors.
Answer:
The answer is: <u>Self-serving bias</u>
Explanation:
Self-serving bias is a person's tendency to attribute all the success to the internal factors such as their abilities and efforts. Whereas, all the failures or the unsuccessful outcomes are ascribed to the external factors such as unfavorable situations. Self-serving bias is a method of maintaining one's self-esteem.