Answer: Answer below.
Explanation:
I'm not fully sure myself, so don't agree with me fully.
I believe what she may have done wrong is tell the technician about a "program." A program doesn't have to do anything with physical hardware.
The type of windows I am using is:Windows 8.1
1.Creativity
2.Leadership
3.Attention to detail
5.Enjoyment to learning new things!
6.Vision
No Problem!
