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3 years ago

PLS HELP!!! What is the meaning of Customer Relationship Management (CRM)?

Business

2 answers:

gizmo_the_mogwai [7]3 years ago

7 0

Answer:

CRM means collecting information about the customer for the purpose of improving their future experience.

Explanation:

Alla [95]3 years ago

3 0

Answer:

CRM means collecting information about the customer for the purpose of improving their future experience.

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance their satisfaction.

CRM means collecting information about the customer for the purpose of improving their future experience.

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If the production of a good created both external costs and external benefits, but the external costs were greater, without gove

hichkok12 [17]

If the production of a good created both external costs and external benefits, but the external costs were greater, without government intervention, a market economy will not produce the product at all.

In the production and consumption of goods and services, there exist costs that are passed on to a third party. The general public, who is ultimately responsible for paying for them, is in fact subsidizing goods and services with external costs.

External costs are still necessary to be paid for even when they are not included in the product's price. It is ultimately the responsibility of society as a whole to pay for external costs through taxes, accident compensation, medical expenditures, insurance premiums, deterioration in environmental quality, and losses in natural capital.

Usually, the price of goods and services includes External costs, which results in a higher overall cost. Because consumers frequently select the lowest options, clean, sustainable products have a pricing disadvantage.

Learn more about External costs here

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3 0

2 years ago

Western Electric has 32,500 shares of common stock outstanding at a price per share of $80 and a rate of return of 12.95 percent

Sergio039 [100]

Answer:

c. 11.10%

Explanation:

Options are <em>"a. 10.29% b. 10.51% c. 11.10% d. 10.72% e. 11.49%"</em>

Market Value of Equity = $80 * 32,500

Market Value of Equity = $2,600,000

Market Value of Preferred Stock = $95.50 * 7350

Market Value of Preferred Stock = $701,925

Market Value of Debt = $407,000 * 1.115

Market Value of Debt = $453,805

Total Market Value = Market Value of Equity + Market Value of Preferred Stock + Market Value of Debt

Total Market Value = $2,600,000 + $701,925 + $453,805

Total Market Value = $3,755,730

kP = Annual Dividend / Current Market Price

kP = $7.90 / $95.50

kP = 0.082723

kP = 8.27%

WACC = [wD * kD * (1 - t)] + [wP * kP] + [wE * kE]

WACC = [(453,805/3,755,730) * 8.11% * (1 - 0.40)] + [(701,925/3,755,730) * 8.27%] + [(2,600,000/3,755,730) * 12.95%]

WACC = 0.59% + 1.55% + 8.96%

WACC = 11.10%

6 0

3 years ago

TravelLite and FareLine compete as online travel agencies. Historically, TravelLite has focused more on flights, whereas FareLin

DENIUS [597]

Answer:

16.80% and 39.43%

Explanation:

The formula to compute the net profit margin is shown below:

Net profit margin = Net income ÷ Total revenues × 100

For Travel lite, the net profit margin is

= $1,080 ÷ $6,430 × 100

= 16.80%

And, for fare line, the net profit margin is

= $3,020 ÷ $7,660 × 100

= 39.43%

By dividing the net income or net profit by the total revenues we can get the net profit margin or we can say it is profit percentage that is earned by the company

It is always expressed in percentage

6 0

3 years ago

Which example envolves a real world restriction that can affect your decision making process?

lbvjy [14]

I think the answer is family disputes

7 0

3 years ago

July 31: during july, ps music provided guest disc jockeys for kxmd for a total of 115 hours. the contract requires ps music to

Cloud [144]

Answer:

The journal entries to record service revenue during July should be:

Dr Cash 3,600

Cr Service revenue (80 hours per month) 3,600

Dr Accounts receivable [(115 - 80 hours) x $40] 1,400

Cr Service revenue 1,400

Since the company has collected only the regular hours provided according to the contract, the remaining hours should be recorded as accounts receivable.

5 0

3 years ago