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Fudgin [204]
2 years ago
10

what effective communication techniques that I have learned in the therapeutic communication book could have helped the receptio

nist to get more information ​
Health
1 answer:
barxatty [35]2 years ago
4 0
Effective because explanation
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Ana working in a medical records department means that she must have been briefed on the rules and regulations guiding the work. Also, work ethics must have been passed across to her to ensure effective and efficient work.

<em>Her behaviour of using the office computer for her personal aim could affect her employment leading to the termination of her job. Because, she is bridging the work ethics expected of her to uphold. </em>

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<em>My advice to Ana would be on the need to reduce the urge to check her mail or do online shopping during office hours. She could do that using her phone and during the 1 hour break given to all staff in the afternoon.</em>

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