The category of behavior that Mrs.Brown is describing is immediacy.
Explanation
Immediacy is a way of communication that indicates comfort, closeness and willingness to communicate or connect with the receiver of the message. For example, in this case, immediacy is represented in Mrs.Brown behavior when she says she looks at the clients, hold their hands and sits next to them which makes them feel emotionally closer and safe with her.
Hi,
I researched all sources say between 1991-1997
It would be "vertical integration" that is a business practice that is used to reduce costs by controlling all aspects of production in an industry, since this eliminates competition and "streamlines" the production process.
Conflict avoidance is when one deliberately goes around or stays away from a conflict. Changing the subject that one wants to avoid is an example of this.
Conflict confrontation is when one deliberately handles a conflict directly. (Communication with and listening to the opposing party for an example.)
Conflict resolution is when a conflict or issue is resolved amicably by both parties involved.
Not all land was suitable for the growth of cotton.
While the south was generally good for growing cotton, it couldn't be grown everywhere. The right soil and water conditions were needed to grow cotton and preferably would be grown on a large, flat piece of land as well. Unlike cotton, rice grows best in wet soil and tobacco grew well in the climates of Virginia, Kentucky, and Tennessee.