Hi there!
Initially, we have gravitational potential energy and kinetic energy. If we set the zero-line at H2 (12.0m), then the ball at the second building only has kinetic energy.
We also know there was work done on the ball by air resistance that decreased the ball's total energy.
Let's do a summation using the equations:

Our initial energy consists of both kinetic and potential energy (relative to the final height of the ball)

Our final energy, since we set the zero-line to be at H2, is just kinetic energy.

And:

The work done by air resistance is equal to the difference between the initial energy and the final energy of the soccer ball.
Therefore:

Solving for the work done by air resistance:


The negative sign on the acceleration is only a vector quantity that means the object is accelerating to the left. Hence, we can only focus on it magnitude which is 4 m/s^2. Acceleration is the change in velocity over time. The change in velocity must be 24 m/s - 0 m/s, if you want the object to stop. Therefore,
a = (v2 - v1)/t
4 = (24 - 0)t
t = 6 seconds
The object will stop after 6 seconds.
Based on Newton's second law of motion, the net force applied to an object is equal to the product of the mass of the object and the acceleration it experiences. That is,
F = ma
If we are to assume that the net force is constant and that the mass is increased, the acceleration should therefore decrease in order to make constant the value at the right-hand side of the equation.
A. Condensation
Hope this helps!!!