Answer:
Perform data backup on the work computer
Explanation:
It is very important that at every point in time that a technician will perform a maintenance, repair, or troubleshooting. the data on the work computer should be backed up to avoid loss. This is done to avoid data loss resulting from failure from hardware or software, backup provides copy of critical data immediately the maintenance is done, therefore backup is very important before any troubleshooting is done.
Answer:
Cost saving is the fundamental goal of outsourcing.
Explanation:
Initially the companies where outsourcing task only for Cost cutting. But nowadays, the companies do that for so many other reasons like, increase the efficiency, reducing overhead, to concentrate on core business peacefully, to obtain more profit, etc.
The cultural diversity does not affect or make companies to outsource.
We can indirectly increase the quality but it is not the primary goal of outsourcing.
Brand expansion will holds good, only the BPO is run under the name of the company. But this is once again not the major objective.