Answer:
Employees,Governments,Local communities,customer
Since john pays back the amount of $120, then, the interest is known as Simple interest.
The Simple interest is the easiest method of calculating an interest rate on a loan.
- However, the compound interest is entails interest derived on a loan based on initial principal and the accumulated interest over period of time
Hence, since john pays back the amount of $120, then, the interest is known as Simple interest because the interest is not accumulated.
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Answer: Average handle time
First contact resolution
Explanation:
Since the center manager needs to measure the productivity of the agent and the customer satisfaction, the report that should be recommended by a consultant would be the average handle time and the first contact resolution.
The average handle time shows the time taken for a transaction to be completed. This can be used to determine the productivity of agents. Also, first contact resolution can be used to determine customer satisfaction as it shows the number if queries that were successfully resolved.
Answer:
1- c. Process.
2- d. Consistency.
Explanation:
A personal brand can be defined as a continuous process of using marketing efforts and developing different factors to increase the perception and reputation of a company, individual, group, institution, etc.
Personal brand management corresponds to a continuous process of action and positioning, so that the target audience that you want to reach through your brand, can get to know you, including the values and the solution of the problems and benefits you have to offer.
This is a process that demands consistency of actions and posture, since the process of consolidating a personal brand is a continuous process that requires a lot of research, knowledge and analysis of trends and market, advertising, presence in the media most used by the public, demonstration of seriousness, quality, benefits, quick response to problems, and several other factors that gradually contribute so that through a consistent process the brand has value and is consolidated in the market.
