4. Amazon executives believe that at least 70% of customers would return a product 2 days after it arrives at their home. A samp
le of 500 customers found 68% returned the product they purchased prior to the third day. Given the executives' estimate, what would be the probability of a sample result with 68% or fewer returns prior to the third day
Using the <u>normal distribution and the central limit theorem</u>, it is found that there is a 0.1635 = 16.35% probability of a sample result with 68% or fewer returns prior to the third day.
In a normal distribution with mean and standard deviation, the z-score of a measure X is given by:
It measures how many standard deviations the measure is from the mean.
After finding the z-score, we look at the z-score table and find the p-value associated with this z-score, which is the percentile of X.
By the Central Limit Theorem, for a proportion p in a sample of size n, the sampling distribution of sample proportions has mean and standard error
In this problem:
Sample of 500 customers, hence .
Amazon believes that the proportion is of 70%, hence
The <u>mean and the standard error</u> are given by:
The probability is the <u>p-value of Z when X = 0.68</u>, hence:
By the Central Limit Theorem
has a p-value of 0.1635.
0.1635 = 16.35% probability of a sample result with 68% or fewer returns prior to the third day.