By "today" I think it means like times of pandemics like we are in right now. Technology is a debatable topic. People say it's good, but others say it's bad. Although, in times where you have to lock down for a week to 2 weeks if you get sick to prevent contamination, technology in this case could be useful. Communication is a major thing that technology helps with. You can't go visit your grandma if you're feeling bad, but maybe if you go on a one on one call and you tell your grandma how to start a video call, you both can communicate that way and share information.