Verbal communication refers to the use of sounds and language to relay a message. It serves as a vehicle for expressing desires, ideas and concepts and is vital to the processes of learning and teaching. In combination with nonverbal forms of communication, verbal communication acts as the primary tool for expression between two or more people.
I think you're missing the multiple choices, but I believe the answer is 'The abuse will happen again regardless of how sorry the abuser seems to feel.'
The feel food chemical is called dopamine