Roberto's father used his listening and emphatic responding skills. He was able to summarize and paraphrase what Roberto told him. That is an indication that he listened well. His empathic response is a reflection of Roberto's feelings, showing his son that he cared and that he understand him clearly.
Answer:
The Southern colonies depended on slavery for their businesses while the North didn't need slaves and thought as them as actual people and not objects unlike the southerners
The Pony express was affected by mechanization because the Pacific Telegraph line had replaced the pony express route which also helped deliver mail faster, safer, and easier. The pony express founders were now losing money due to lack of business and went bankrupt.