Question

Roger, the vice president of hr at maestro inc., claims that the department's effectiveness has improved since it implemented the use of an hr dashboard. what capabilities of an hr dashboard best explain this improvement?

Answer 1

An HR dashboard acts as a monitoring system that shows the key performance indicators (KPI) or metric (a success measure) of an HR department along with the target per indicator and the department's current performance. The performance level may be shown on different periods - ex. daily, weekly, monthly, quarterly -- depending on the nature of the metric being measured (ex # of HR requests received needs to be checked daily, # of attrition may be looked at weekly, # of hires may be checked daily) and the preference of the business unit leader or stakeholders. As it gives periodical information of performance, the leaders can see how they are performing versus the targets, and what areas do they need to work on. It gives them a view of the opportunities for improvement, which they can act on immediately thereby driving a culture of performance.