Question

Phone calls arrive at the rate of 48 per hour at the reservation desk for regional airways.

Answer 1

The different probabilities and number of callers expected to be waiting are;

A) P(x = 3) = 0.0286

B) P(x = 13) = 0.1056

C) 8 will be waiting

D) P(x = 0) = 0.0003

E) P(x = 0) = 0.0067

How to find probability using Poisson distribution?

We are given the rate of 48 phone calls per hour.

Thus, we will use poisson's distribution formula;

P(x) = (λˣ × e^(-λ))/x!

A) Probability of receiving three calls in a 10-minute interval of time which is P(x = 3). Thus;

λ = 48 * (10/60)

λ = 8

P(x = 3) = (8³ × e⁻⁸)/3!

P(x = 3) = 0.0286

B) Probability of receiving exactly 13 calls in 15 minutes is P(x = 13). Thus;

λ = 48 * (15/60)

λ = 12

P(x = 13) = (12¹³ × e⁻¹²)/13!

P(x = 13) = 0.1056

C) No calls are currently on hold and it takes 10 minutes to complete one call. Thus;

λ = 48 * (10/60)

λ = 8

Thus, 8 will be waiting after 10 minutes.

D) Probability that no one will be waiting is;

P(x = 0) = (8⁰ × e⁻⁸)/0!

P(x = 0) = 0.0003

E) No calls being processed and it takes 5 minutes for a personal time without being interrupted by a call. Thus;

λ = 48 * (5/60)

λ = 4

P(x = 0) = (4⁰ × e⁻⁵)/0!

P(x = 0) = 0.0067

Read more about probability with poisson's distribution at; brainly.com/question/7879375