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kenny6666 [7]
2 years ago
5

When a support agent does not know the answer to a question, a good incident management strategy is to tell the user ____.

Computers and Technology
1 answer:
laiz [17]2 years ago
4 0

When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.

<h3>What is incident management?</h3>

Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.

As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.

Read more on incident management here: brainly.com/question/11595883

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weqwewe [10]

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Low Vision Aid for Computer Users

Explanation:

Visually impaired people can use the same low vision aids for viewing a computer screen as they do for regular reading activities. These include eyeglass-mounted magnifiers, handheld magnifiers and stand-alone magnifiers.  But also, special software has been developed to display content on the screens of computers and other digital devices in large print. Other applications can read text and other visual content aloud with a synthetic voice.  These adaptive low vision devices let partially sighted people do the same computer-related tasks as fully sighted people — such as word processing, creating and using spreadsheets and viewing web pages online.

4 0
2 years ago
Over time, programming languages have evolved in phases called ________.
Tju [1.3M]
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6 0
3 years ago
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Why the computer is known as versatile and diligent device ? explain.<br>​
Scrat [10]

Answer:

Computer is called versatile and diligent device because it is used in almost all the fields for various purposes and it can perform the task repeatedly without loosing its speed and accuracy for long time.

5 0
1 year ago
What is the use of an NDP?
Makovka662 [10]

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Explanation:

8 0
2 years ago
List 7 basic internal component found in a computer tower?
NISA [10]
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1) Power Supply
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4) Motherboard
5) Video card
6) Random Access Memory (RAM)
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*Expansion Card, Network Card, Bluetooth Card
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3 years ago
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