1answer.
Ask question
Login Signup
Ask question
All categories
  • English
  • Mathematics
  • Social Studies
  • Business
  • History
  • Health
  • Geography
  • Biology
  • Physics
  • Chemistry
  • Computers and Technology
  • Arts
  • World Languages
  • Spanish
  • French
  • German
  • Advanced Placement (AP)
  • SAT
  • Medicine
  • Law
  • Engineering
kenny6666 [7]
2 years ago
5

When a support agent does not know the answer to a question, a good incident management strategy is to tell the user ____.

Computers and Technology
1 answer:
laiz [17]2 years ago
4 0

When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.

<h3>What is incident management?</h3>

Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.

As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.

Read more on incident management here: brainly.com/question/11595883

You might be interested in
A. Skype offers a service that allows you to make a phone call from a PC to an ordinary phone. This means that the voice call mu
monitta

Answer: A. Voice over Internet Protocol

B. It reduces the delay for all objects requested by a user.

Explanation:

Voice over Internet Protocol is used to transfer voice communication and multimedia over the internet. It converts voice into a digital signal, transfers it over the internet and then reconverts it to voice when it reaches its destination.

Web Caching stores the data from a web page for reuse at a later time, this helps to reduce the tasks the server carries out and reduces delay. Because some objects are cached, more resources can be focused on objects that are not thereby reducing delay for all objects requested by a user.

6 0
4 years ago
Tamera was responding to a complaint that one of the employees is having problems with the wired network connection on their lap
WARRIOR [948]

Answer:

tamera like from sister sister hehe

Explanation:

sorry i dont know the awnser

3 0
3 years ago
What is a what if analysis in Excel example?
Sergio039 [100]

Answer:

What-If Analysis in Excel allows you to try out different values (scenarios) for formulas. The following example helps you master what-if analysis quickly and easily.

Assume you own a book store and have 100 books in storage. You sell a certain % for the highest price of $50 and a certain % for the lower price of $20.

(i really hope this is what u needed)

4 0
3 years ago
By applying styles, _______ formats are being applied each time. A. various B. different C. the same D. similar
Dmitry [639]
I just took the test on (PF) it's C. the same

i hope this helped someone.
;-)
4 0
4 years ago
Read 2 more answers
List and describe in detail any four power management tools that were developed by at
leva [86]

Power management tools is a kind of technology that enables the efficient and optimized management of the power that is consumed by computer hardware.

<h3>What is the purpose of a power management tool? </h3>

The key purpose of a power management tool is to help:

  • minimize power consumption;
  • save costs
  • preserve the optimal performance of the system.

Examples of power management tools are:

  • Signal chain Power
  • ADI Power Studio
  • LTpowerPlay, etc.

Learn more about Power management tools at:
brainly.com/question/12816781

3 0
2 years ago
Other questions:
  • You want to plug a keyboard into the back of a computer. you know that you need to plug the keyboard cable into a ps/2 port. whi
    9·1 answer
  • All waves consist of a continuous series of _____.
    11·2 answers
  • Ergonomia este știința care studiază ....
    6·1 answer
  • To complete this quest, answer the following questions in the submission box below. Make x an array going from 0 to 100 by steps
    15·1 answer
  • Which language will report a compilation error for the following snippet of code? int i = 3; double n, j = 3.0; n = i + j; Group
    11·1 answer
  • How does porter’s competitive forces model help companies develop competitive strategies using information systems?
    13·1 answer
  • BRAINLIESTTTT How does a project manager evaluate the scope of a project?
    12·1 answer
  • Who was the first person to develop http the language in which servers and browsers communicate
    11·1 answer
  • Write the pseudocode for this flowchart
    6·1 answer
  • I’m select circumstances is a permissible character on the Mac operating system
    11·1 answer
Add answer
Login
Not registered? Fast signup
Signup
Login Signup
Ask question!