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kenny6666 [7]
3 years ago
5

When a support agent does not know the answer to a question, a good incident management strategy is to tell the user ____.

Computers and Technology
1 answer:
laiz [17]3 years ago
4 0

When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.

<h3>What is incident management?</h3>

Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.

As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.

Read more on incident management here: brainly.com/question/11595883

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What program has unique drag and drop support functions?
Alenkasestr [34]

Answer:

theres actually alot

Explanation:

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ill name a few

dropbox, apple, windows, linux etc.

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3 years ago
Which of the following will you do in step X in the following series of clicks to change the bounds of
ser-zykov [4K]

In order to change the bounds of  a chart axis after performing the aforementioned series of clicks, at step X: C. Type the number that you want in the text box.

A step chart can be defined as a line chart that uses both the vertical and horizontal lines to connect two (2) data points. Thus, it enables an end user to see the exact point on the X-axis when there is a change in the Y-axis.

In Microsoft Excel, the series of clicks that are used to change the bounds of  a chart axis are:

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  • Select the current selection and then format selection.
  • Click on format axis and then axis options.
  • Click on vertical axis crosses.
  • At category number, you should type the number that you want in the text box.

In conclusion, typing the number that you want in the text box is the action that should be performed at step X.

Read more on step chart here: brainly.com/question/9737411

3 0
3 years ago
What is the main difference between inserting header/footer in excel and word?​
irina [24]

Answer:

A header is at the top of the page and used for titles and epicas. The footer is used for footnotes or page numbers

8 0
3 years ago
In this paper https://arxiv.org/pdf/2008.10150.pdf, I'm having a hard time understanding how the assignment in the picture is de
anastassius [24]

Answer:

f*(i,z) = log pxz

Explanation:

they round

4 0
3 years ago
Read 2 more answers
All about wide area network<br>​
andreev551 [17]

Answer:

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