When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Answer:
The correct answer to the following question will be "True".
Explanation:
- Telecommunication seems to be the transmitting by cable, antenna, optical or other electromagnetic networks of signs, commands, letters, words, texts, pictures, and sounds, or knowledge of any kind.
- This happens when the use of technologies involves the information exchange between participants in the conversation.
Therefore, the given statement is true.
Answer:-
(10111.001)₂
Explanation:
To convert a decimal number to a binary number we have to constantly divide the decimal number by 2 till the decimal number becomes zero and the binary number is writing the remainders in reverse order of obtaining them on each division.
Hence the binary number is 10111.001
To convert binary to hexa decimal we to make a group 4 binary bits starting from the decimal and moving outwards if the last group is not of 4 then add respective 0's and write the corresponding hexa decimal number.
<u>0001</u> <u>0111</u> . <u>0010</u>
1 7 2
Hence the hexadecimal number is 17.2
Additional resource needed for the projects
Additional time needed for the project
<u>Explanation:</u>
In any project handing their will expected diversion and add on requirement, so to complete a project additional time and additional resource is required to finish a project.
As advice due the project details, end user has keep enough buffer for deviations on resource of man power and additional times taken to finish the project.
While design the project each scope of work is measure with additional time to complete the task
Each scope of work is considered as task in project management.
