The correct answer would be, Problem focused, or Emotional focused in nature.
Coping strategies can be either Problem focused or Emotional focused in nature.
Explanation:
When a person deliberately, consciously tries to solve a problem, which can be personal or interpersonal in nature, in order to tolerate or avoid stress, then this strategy is called as the coping strategy. Coping strategies can be of the following nature:
- Problem Focused
- Emotional Focused
Problem focused coping strategies are the coping strategies to solve the problem to avoid the stress, whereas Emotional focused strategies are the coping strategies to deal with the emotional responses that occur when a person's emotions are exposed to the stressors.
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The answer is A. Indirect and Subjective
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1. speak the reality
2. avoid flatter
3. keep observing the sake person
Explanation:
we have to speak the truth about our service and delivery. once promised or informed, we have to fulfill it to be believed by others. we must avoid exaggerating on the service we provide.
timely intervention of sales person shout be kept in track.
