First, look at the graph to determine whether it opens down or up, which in this case is <em>down</em>, so you insert a negative in front of the expression. Next, locate your <em>x-intercepts</em> [<em>zeros</em> (where the graph insects the x-axis)]. You will see that the graph intersects and so what you do is insert the zeros' OPPOCITES into the equation because according to the vertex equation, that negative in front of gives you the OPPOCITE outcome, so be careful.