Question

Fictional Corp is looking at solutions for their new CRM system for the sales department. The IT staff already has a fairly heavy workload, but they do not want to hire any additional IT staff. In order to reduce the maintenance burden of the new system, which of the following types of CRM should they choose to meet these needs?
a. IaaS

b. PaaS

c. SaaS

d. DBaaS

Answer 1

Answer:

SaaS

Explanation:

Software as a service (SaaS) is also called software on demand, it involves a third party that centrally hosts the software and provides it to the end user.

All aspects of hosting is handled by the third party: application, data, runtime, middleware, operating system, server, virtualization, storage and networking are all handled by the provider.

This is an ideal software service for Fictional corp, as there will be no need to hire additional IT staff to maintain the new CRM software.