Answer:D) overconfidence
Explanation:Overconfidence (effect)
The overconfidence effect occurs when our subjective confidence in our own capability is greater that the actual or objective performance.
This means a person is so confident in a way that they measure their capabilities beyond what they can actual do in reality. A person doesn't take into account the effect of reality in their actions. A person doesn't consider some other facts or aspects that may come their way to actual create a setback in what they are planning. This is seen in planning fallacy when a person overestimate the times it would take them to finish a task , they do this by not considering that in everything we do they may be some delays or stumbling blocks we may have to face and deal with that may even affect our decision or planning.
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Answer:b. reflection
Explanation:
Reflection is the process of putting in your own words what someone has just said and showing your understanding of their emotions as you paraphrase their words.
This allows the speaker to also understand how they feel as you paraphrase and it also shows how you understand and sympathize with their emotions. It gives the speaker the confidence to keep sharing their message and feeling with you.
Reflection is not any way trying to ask question or leading the speaker in your own direction but it is reflecting on what the speaker is saying in an understanding way.
It allows the speaker to actual zoom in to their feelings and thoughts and understand them better.
